Contact Us

Please call our main office number at 312.742.8500 to find a representative who can address your concerns based on your Program Type listed below. Our office hours are 8:00 a.m. to 5:00 p.m. - Monday through Friday.

TTY : 866.331.3603

Housing Choice Voucher, Project Based Voucher or MOD Rehab participant questions should be contact us at

Phone : 312-913-7062

Email Address: fairhousing@thecha.org

Public Housing or RAD1 resident/applicant questions should be contact us at :

Phone : 312-913-7537

Email Address : ra.publichousing@thecha.org

FOIA Policy: Under the Illinois Freedom of Information Act (FOIA), CHA provides access to public records for those who request them.

Freedom of Information Act (FOIA) requests can be e-mailed or mailed to

Attn : Nathaniel Tortora

Strategic Management & Partnerships
Chicago Housing Authority
60 East Van Buren St., 12th Floor
Chicago, IL 60605